Announcement: Bailey Earns Industry-Leading NPS Score in Customer Satisfaction.
(667 Reviews)
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Bailey is Rated 4.9 on 
and Received an Industry Leading NPS® Score in Customer Satisfaction
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Ashley Griswold
Thank you to all the gentlemen that instilled my new ac unit. They were on time, did a phenomenal job and were all so kind…
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Dorris Wheat
I had an exceptional experience with this company but especially the tech sent to service! Aaron went above and beyond to make sure the job…
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Doug Little
Always professional, friendly and clean. Our HVAC process went from home evaluation, sale de union and installation. EVERYONE was a 5 Star
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George Mc
In Dec 2024 I called LB chase to have them come out and inspect my heater an ac unit. We had a strong propane smell…
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Jeff G
LB Chase have been my contractor of choice for all the HVAC needs for The Sidecar Inn for the past 8 years. They have installed…
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Julie Latham
LB Chase was amazing from start to finish. Our representative, Devin was so helpful! I had a special request for a custom part and he…
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Loretta Peter
Aaron Lee did an outstanding job doing the maintenance check on our AC unit. We have had dealings with LB Chase Heating and AC since…
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Lori Daniels
Matt saved the day! LB Chase sent Matt out to fix our AC and we couldn’t be Happier with his service. Matt was fast, kind,…
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Mary Benson
LB Chase installed my HVAC unit almost 20 years ago. I have always had excellent service and professional care with this company. I highly recommend…
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Mary Foster
Aaron Lee, was the technician that came to service the air conditioning system at Keenland Farms today. He was very professional. He did a thorough…
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Roger Moroney
LB Chase have been my contractor of choice for all the HVAC needs for The Sidecar Inn for the past 8 years. They have installed…
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Romey S
I had been using LB Chase since we moved here several years ago to service my unit. I had not used them previously for the…
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Shannon Davis
Such an amazing company !!! Matt went above beyond to fix our unit. 10/10 recommend (request Matt)
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Vickie Dyer
Aaron Lee did an outstanding job we where with town and country orginally but we are with lb chase now and this young man did…
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William Hakes
We were very impressed with James, Dagan, David and Maurice. They came in and installed our new HVAC system and did a great job and…
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About Bailey’s AC Cooling Service Appointments
May 15, 2026 3 min read
Our experienced technicians take the time to evaluate your current system, discuss energy-efficient options, and explain what to expect during your AC service.
Justin Wood, General Manager
Email: GM@BaileyHeatingAndAir.com
- Read AI-generated recommendation
AI-recommendation on what to do next
When your AC is not cooling your home or is blowing warm air, it usually means the system is running but not removing heat the way it should. The cause may be simple, like a dirty air filter, thermostat setting, or blocked airflow.
Recommendation generated by Google Gemini and ChatGPT, slighted edited by Bailey GM.
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When your AC is not cooling your home or is blowing warm air, it usually means the system is running but not removing heat the way it should. The cause may be simple, like a dirty air filter, thermostat setting, or blocked airflow. It can also be related to low refrigerant, a refrigerant leak, a frozen coil, a dirty outdoor unit, or a failing component such as a capacitor, compressor, or blower motor.
If your system is running but the house is not getting cooler, it is a sign something is not operating efficiently and may get worse if left unresolved.
We will explain what we find in clear, straightforward terms, walk you through your repair options, and help you make the best decision for your home. If the system can be fixed, we will show you how. If the system is older, inefficient, or no longer cost-effective to repair, we can also walk you through replacement options with no pressure.
AC Repair & Installation Service Areas:
Greeneville, Morristown, Johnson City, Chuckey, Mosheim, and surround areas.
Frequently asked questions about why your AC is not cooling
You should call a technician if your AC is blowing warm air, not lowering the temperature, running constantly, or showing signs like weak airflow or ice buildup. If basic steps like changing the filter or checking the thermostat do not resolve the issue, a professional diagnosis is recommended.
If your AC is running but not cooling, it is often due to restricted airflow or a refrigerant issue. Common causes include a dirty air filter, blocked vents, dirty evaporator coil, low refrigerant, or a refrigerant leak. It can also be caused by a malfunctioning compressor or outdoor unit not working properly.
Your AC may blow warm air if the thermostat is set incorrectly, the outdoor unit is not running, or the system has low refrigerant. Other causes include a dirty condenser coil, electrical issues, or a failing compressor. Even a tripped breaker to the outdoor unit can cause warm air.
If your AC is running but not cooling, it is generally safe to turn it off and schedule service, especially if you notice warm air, weak airflow, or unusual noises. Continuing to run the system may increase wear on components or worsen the issue.
If the outdoor unit is running but the home is not cooling, it could be due to low refrigerant, dirty coils, airflow issues, or a failing compressor. The system may be operating, but not transferring heat effectively.
Yes. A dirty air filter can restrict airflow, which reduces the system’s ability to move air across the evaporator coil. This can lead to reduced cooling performance and, in some cases, cause the system to freeze up.
If your home is not cooling, your system may be struggling to remove heat. This can be caused by poor airflow, undersized equipment, duct leaks, dirty coils, or extreme outdoor temperatures. In many cases, the system is running but not operating efficiently.
Inconsistent cooling can be caused by thermostat issues, airflow restrictions, refrigerant problems, or intermittent electrical failures. It may also point to a system that is beginning to fail or struggling during peak heat.