Announcement: Bailey Earns Industry-Leading NPS Score in Customer Satisfaction.
(667 Reviews)
Bailey is Rated 4.9 on 
and Received an Industry Leading NPS® Score in Customer Satisfaction
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Jeff I.
After contacting Bailey Heating & Air, Isaiah came out and found our condenser needed to be cleaned. After finding it had to be replaced, they…
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Joanie K.
Called on Saturday morning. Tech was here and had AC fixed within 90 minutes from initial call. Thanks Baileys your the best!!
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Andy Z.
They took the time to fix the issue with my heat pump. While explaining to me how to maintain the performance of my HVAC system.…
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Barbara B.
Tucker Brown was great! We were throughly satisfied and impressed with the work Tucker did. He was professional and friendly. He answered all the questions…
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Carilyn P.
They couldn’t get Mine working on Friday because it was froze. They gave me a potable unit to help my dogs as they we not…
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Greg B.
Thankful for the guys getting us up and running again. They communicate very well and are highly professional. I will continue to call on them…
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Carrie B.
Extremely satisfied with Tucker and Baileys. I am so glad that I chose your company. He was very polite, professional and honest I look forward…
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Bobby R.
Brody was very professional and very personable and very nice and very good at his job if I were you guys I would keep him…
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Billy A.
Very professional and knowledgeable. Explained things ive never been told. Highly recommended. Good job Tucker
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Cullen D.
Bailey’s heating and air is a very professional service organization. Their technician was very knowledgeable about our HVAC systems. Their office personnel were efficient and…
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Bruce W.
Brody was excellent in checking things out and letting me know the results. He was quick and explained things very nicely. Was very helpful in…
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James B.
I hired the wrong person to install a mini split system in my home and was recommended to call Baileys for an inspection and consultation.…
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Wiliam E.
What began as a maintenance check ended up being a repair. After the appointment was made last week, the air condition quit. Tucker was prompt…
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Walter H.
My technician was Brodie, did a great job on maintenance of my AC system both indoor and out door units. Made recommendations on things I…
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Rebecca T.
I couldn’t be happier with the service! Gabe went above and beyond and made everything so easy for us. Super friendly, reliable, and did an…
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About Bailey’s AC Cooling Service Appointments
May 15, 2026
3 min read
Our experienced technicians take the time to evaluate your current system, discuss energy-efficient options, and explain what to expect during your AC service.
Justin Wood, General Manager
Email: GM@BaileyHeatingAndAir.com
- Read AI-generated recommendation
AI-recommendation on what to do next
When your AC is not cooling your home or is blowing warm air, it usually means the system is running but not removing heat the way it should. The cause may be simple, like a dirty air filter, thermostat setting, or blocked airflow.
Recommendation generated by Google Gemini and ChatGPT, slighted edited by Bailey GM.
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When your AC is not cooling your home or is blowing warm air, it usually means the system is running but not removing heat the way it should. The cause may be simple, like a dirty air filter, thermostat setting, or blocked airflow. It can also be related to low refrigerant, a refrigerant leak, a frozen coil, a dirty outdoor unit, or a failing component such as a capacitor, compressor, or blower motor.
If your system is running but the house is not getting cooler, it is a sign something is not operating efficiently and may get worse if left unresolved.
After you complete the short form above, a Bailey comfort advisor will contact you within 1–2 hours during normal business hours to schedule your appointment. During your visit, our technician will inspect your thermostat, filter, airflow, indoor coil, outdoor unit, refrigerant levels, and key electrical components to identify the root cause of the cooling issue.
We will explain what we find in clear, straightforward terms, walk you through your repair options, and help you make the best decision for your home. If the system can be fixed, we will show you how. If the system is older, inefficient, or no longer cost-effective to repair, we can also walk you through replacement options with no pressure.
AC Repair & Installation Service Areas:
Greeneville, Morristown, Johnson City, Chuckey, Mosheim, and surround areas.
Frequently asked questions about why your AC is not cooling
You should call a technician if your AC is blowing warm air, not lowering the temperature, running constantly, or showing signs like weak airflow or ice buildup. If basic steps like changing the filter or checking the thermostat do not resolve the issue, a professional diagnosis is recommended.
If your AC is running but not cooling, it is often due to restricted airflow or a refrigerant issue. Common causes include a dirty air filter, blocked vents, dirty evaporator coil, low refrigerant, or a refrigerant leak. It can also be caused by a malfunctioning compressor or outdoor unit not working properly.
Your AC may blow warm air if the thermostat is set incorrectly, the outdoor unit is not running, or the system has low refrigerant. Other causes include a dirty condenser coil, electrical issues, or a failing compressor. Even a tripped breaker to the outdoor unit can cause warm air.
If your AC is running but not cooling, it is generally safe to turn it off and schedule service, especially if you notice warm air, weak airflow, or unusual noises. Continuing to run the system may increase wear on components or worsen the issue.
If the outdoor unit is running but the home is not cooling, it could be due to low refrigerant, dirty coils, airflow issues, or a failing compressor. The system may be operating, but not transferring heat effectively.
Yes. A dirty air filter can restrict airflow, which reduces the system’s ability to move air across the evaporator coil. This can lead to reduced cooling performance and, in some cases, cause the system to freeze up.
If your home is not cooling, your system may be struggling to remove heat. This can be caused by poor airflow, undersized equipment, duct leaks, dirty coils, or extreme outdoor temperatures. In many cases, the system is running but not operating efficiently.
Inconsistent cooling can be caused by thermostat issues, airflow restrictions, refrigerant problems, or intermittent electrical failures. It may also point to a system that is beginning to fail or struggling during peak heat.