Announcement: Bailey Earns Industry-Leading NPS Score in Customer Satisfaction.
(667 Reviews)
Bailey is Rated 4.9 on 
and Received an Industry Leading NPS® Score in Customer Satisfaction
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Gayle J.
Bailey came the day after I called them. Advised me with what thermostat I needed. Came back the next day installed it and I now…
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Sam P.
I called them and they had a technician out the next morning and the technician was awesome told me what was going on he ordered…
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Jeff I.
After contacting Bailey Heating & Air, Isaiah came out and found our condenser needed to be cleaned. After finding it had to be replaced, they…
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Diana O.
Connor did a fantastic job installing a mini-split AC/heating unit in our garage. He arrived right on schedule and worked straight through until everything was…
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Kristina M.
This is the second time Landon has been to our house and this visit he brought along Seth! Just like the first time, I am…
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Ken A.
Isaiah was awesome and spent much time troubleshooting the issue we were having. I feel like Bailey’s appreciates their customers unlike some other companies that…
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Brian B.
Arrived and went straight to trying to resolve our issues. Within minutes, found problem and ordered needed part to repair unit. Been a good experience…
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Rebecca O.
Landon is the best at his job and in the way he treats his customer. When he found out my mother had just passed (…
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Cullen D.
Bailey’s heating and air is a very professional service organization. Their technician was very knowledgeable about our HVAC systems. Their office personnel were efficient and…
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Bruce W.
Brody was excellent in checking things out and letting me know the results. He was quick and explained things very nicely. Was very helpful in…
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Walter H.
My technician was Brodie, did a great job on maintenance of my AC system both indoor and out door units. Made recommendations on things I…
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Jan W.
Isaiah was here to complete my fall maintenance check. He was friendly and professional. I have total confidence in the work and highly recommend Bailey’s…
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Janyce W.
Very impressed by Seth. He was professional, friendly and fast—finished the job quickly. In addition, he explained what he was going to do. His personality…
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Chey O.
Tucker did an amazing job identifying the issue and getting us back up and running. Professional and friendly attitude. Super pleased with the result and…
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Edith M.
The technicians were very knowledgeable, would go over the price with you of items needed to be repaired, and made sure the work areas were…
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About Bailey’s Emergency AC Repair Service Appointments
May 15, 2026
3 min read
Our experienced technicians take the time to evaluate your current system, discuss energy-efficient options, and explain what to expect during your AC service.
Justin Wood, General Manager
Email: GM@BaileyHeatingAndAir.com
- Read AI-generated recommendation
AI-recommendation on what to do next
When your AC is not cooling your home or is blowing warm air, it usually means the system is running but not removing heat the way it should. The cause may be simple, like a dirty air filter, thermostat setting, or blocked airflow.
Recommendation generated by Google Gemini and ChatGPT, slighted edited by Bailey GM.
Questions? Call customer service. Speak with a live person.
Average hold time 30 seconds or less
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If your AC is not working and your home is getting hot, you need a fast, reliable solution. Emergency AC issues can happen suddenly, and in the middle of East Tennessee heat, waiting is not a good option.
Common emergency situations include an AC that will not turn on, stops cooling completely, blows hot air, freezes up, leaks water, or makes loud or unusual noises. In many cases, these problems can be diagnosed and repaired quickly once the root cause is identified.
After you complete the short form above, a Bailey comfort advisor will contact you within 1–2 hours during normal business hours to schedule the earliest available appointment. If your situation requires immediate assistance, we recommend calling our office directly for fastest response.
During your appointment, our technician will diagnose the issue, explain what is causing the problem, and review your repair options so you can get your system running again as quickly as possible. Our goal is simple: restore cooling to your home with minimal downtime.
AC Repair & Installation Service Areas:
Greeneville, Morristown, Johnson City, Chuckey, Mosheim, and surround areas.
Frequently asked questions about emergency, same day AC repair
You should call immediately if your AC stops working during hot weather, your home temperature is rising quickly, there are signs of electrical issues, water leaks are causing damage, or vulnerable individuals are affected by the heat.
An AC emergency typically includes situations where your system stops working completely, your home temperature is rising quickly, or there are safety concerns such as electrical issues, water leaks, or burning smells. In extreme heat, loss of cooling can become urgent, especially for children, elderly individuals, or pets.
If your AC is completely down or the situation is urgent, calling is the fastest option. Scheduling online is a good option if your situation is urgent but not immediate and you prefer to be contacted quickly to book an appointment.
Many AC issues can be diagnosed and repaired during the same visit, depending on the problem and part availability. The goal of emergency service is to restore cooling as quickly as possible.
An AC can stop working suddenly due to electrical issues, thermostat problems, blown fuses, tripped breakers, failed capacitors, compressor issues, or airflow restrictions. Many of these issues require professional diagnosis.
While waiting for service, keep blinds closed, use fans to circulate air, avoid using heat-generating appliances, and stay hydrated. If possible, reduce indoor heat load to keep your home more comfortable until your system is repaired.
Response times can vary based on demand and time of day, but most emergency requests are scheduled for the earliest available appointment. Calling directly is usually the fastest way to secure same-day or next-available service.
If your AC is not cooling, making unusual noises, leaking, or repeatedly shutting off, it is often best to turn it off until it can be inspected. Continuing to run the system may worsen the issue.